EURO
USD
Aveva Design AB values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you contact us, make a purchase or use our website.
1. Data Controller
Aveva Design AB
Ekonomigatan 4
216 13 Limhamn
Sweden
Org. no: 556453-8451
Email: contact@aveva-design.se
Aveva Design AB is the data controller responsible for the processing of your personal data.
2. What Personal Data We Collect
We may collect the following information:
Contact information
- Name
- Company (B2B)
- Address
- Email address
- Phone number
Order information
- Purchased products
- Order history
- Delivery details
Other information
- IP address
- Device and browser information
- Website usage data
- Communication (e.g. via email or forms)
3. Why We Process Personal Data
To process orders
- Deliver products
- Process payments
- Handle returns and claims
Legal basis: Performance of a contract
To comply with legal obligations
- Accounting
- Product liability
- Legal requirements
Legal basis: Legal obligation
For customer service
- Respond to inquiries
- Handle support cases
Legal basis: Legitimate interest
To improve our website and business
- Analyze user behavior
- Develop services
Legal basis: Legitimate interest
For marketing purposes
- Newsletters
- Product information
Legal basis: Consent (newsletters), legitimate interest (existing customers)
You may unsubscribe from marketing communications at any time.
4. How Long We Store Data
We retain personal data only as long as necessary:
Order information
- Stored in accordance with accounting laws (7 years)
Customer service cases
- Stored while the case is active and for a reasonable period thereafter
Newsletters
- Stored until you unsubscribe
Website data
- Stored according to our cookie settings
5. Sharing of Personal Data
We may share personal data with service providers that help us operate our business, such as:
- Business systems
- Payment providers
- Shipping companies
- Analytics tools
- Marketing platforms
These parties process data only on our behalf and in accordance with GDPR.
We never sell your personal data.
6. Transfers Outside the EU/EEA
In some cases, our suppliers may process data outside the EU/EEA. In such cases, we ensure an adequate level of protection, for example through the EU’s Standard Contractual Clauses.
7. Cookies
We use cookies to:
- Ensure website functionality
- Improve user experience
- Analyze traffic
Some cookies require your consent.
You can change your cookie settings at any time.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction
- Request deletion
- Request restriction
- Object to processing
- Request data portability
You may also withdraw your consent at any time.
Contact us at: contact@aveva-design.se
9. Complaints
If you believe we process your data incorrectly, you may contact:
Swedish Authority for Privacy Protection (IMY)
www.imy.se
10. Changes to This Policy
We may update this Privacy Policy when necessary. The latest version is always available on our website.